When Diana Rubino’s Surface 3 suddenly stops working during her vacation, she calls Microsoft’s technical support and is given a quote to replace the tablet. But then she returns home and is surprised by the in-store employee’s refusal to honor that quote. The post I received a repair quote from…
Jill King-Fernandez and her family voluntarily give up their seats on a Spirit Airlines flight. In exchange, they’re offered flight vouchers
A law firm is using Anne Parr’s home address as its business address in the Real Yellow Pages. But she can’t reach anyone at YP to get the listing changed. Can our advocates help connect her to someone at YP who can correct the listing
Jessica Oelcher booked a stay at the Hard Rock Hotel in Cancún.
When Matthew Scott cancels his CenturyLink account, the company tries to charge him a $200 cancellation fee. After all he’s been through, he thinks that’s too much. Is he right?
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