El Al misplaces Carolyn Fuchs’ luggage during her flight to Israel for her daughter’s wedding. Then it delays her flight home by nine hours. What rights does Fuchs have?
When Carole Schachter and her husband booked a cruise vacation in the U.S. Pacific Northwest, they were looking forward to winding along the Columbia and Snake Rivers. But they didn’t factor travel time to the ports of embarkation and disembarkation into their plans — or a penalty for canceling..
Red-eye flights are hard enough. But when you’re heading to a hotel after a marathon trip, all you probably want to do is drop your bags and sleep, even if just for a few minutes. Will your room be available?
When French America Line cancels Frank Magarowicz’ second scheduled cruise, his story becomes one of an increasing number of refund complaints against the company and its sister company, Uncommon Journeys.
If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products, and some of you, dear readers, think I’ve gone too far
Susan Felderman says that she recently booked a “fragrance free” Airbnb rental. But did she? The post She found a can of Febreze in her Airbnb rental.
The Sydney Morning Herald (Sydney of course) and The Age (Melbourne) in Australia had a story this past weekend (Saturday 9 December) about fake Aboriginal art. Well perhaps not fake, just not made in Australia.
Emily Miletich of Seattle contacted us because she said her son was a victim of double jeopardy when he paid for his excess baggage fees.
Richard Peterson surprises his wife with a Holland America “Cuban Explorer” cruise for their 40th wedding anniversary, but he fails to check the itinerary or the cancellation terms. So when his wife rejects this gift, he is in a bit of a bind. Can we help
Marilyn Kinniry booked a one-way ticket on Icelandair from Reykjavik to Philadelphia for $299 through Priceline, an online ticket agency. Two weeks before her flight departed she discovered that her reservation had been canceled. The post Did this traveler accidentally book duplicate tickets with…
When Chelsea Kaufman signs up for a Chase credit card, it offers her 60,000 points if she spends $2,000 within the first three months.
Backpacks are back. In a world of shrinking personal space, overstuffed overhead bins and exorbitant airline baggage fees, travelers are rediscovering the convenience and savings of wearing their luggage.
If you waited until this fall to travel, give yourself a pat on the back.
Geoffrey Small pays an extra $150 for an economy plus seat on El Al, only to find that nothing in that seat works. As compensation, El Al offers a $150 voucher.
Greg Burton books a room well in advance through Amoma for a trip to celebrate his and his wife’s anniversary, but they find their daughter is going to have a baby — during their trip.
Oregon’s cool and mysterious coast isn’t a what-you-see-is-what-you-get kind of place. Only repeated visits allow you to discover why it’s one of America’s most underrated destinations.
We all log in to accounts every day using passwords that we somehow manage to remember. But imagine if you got locked out of your account because you had too many incorrect logins.
Roland Tognazzini pushes the wrong key when he reserves a room through Expedia and ends up with nine extra unwanted rooms. They’re nonrefundable. Is there any way to fix the error
I know what you’re thinking: Here comes another story about how travel agents are making a comeback. The post Why you should use a travel agent appeared first on Elliott
Can we talk about the end? It’s that moment when you say, “That’s it.
Nick Gill succeeded at something our advocates haven’t had any luck with: getting his missing balance restored to his Amazon.com gift cards.
We’re at Day 53 and almost across China in our long trek from Bangkok to London (well to Abingdon, where they once made MGs). Here are a few more of our China stops en route: ▲ On Day 30 we were at Huangshan, one of China’s best known mountain sites and the view from the lookout point known as Monkey Watching the Sea of Clouds you could certainly appreciate where those misty, ethereal mountain views in Chinese art originate
Join Vagabondish on Twitter and Facebook . Few places in New England match the raw natural beauty of Massachusetts’ seashore.
Security lines at some airports are long and require that passengers arrive even earlier than the airlines suggest in order to make their flights. Several years ago, the Transportation Security Administration (TSA) began Trusted Traveler Programs, including TSA PreCheck, which allow passengers who…
When Elizabeth McKelvey needed to cancel her flight on Virgin Atlantic, it gives her a waiver to rebook her ticket at a future date — but then won’t honor the waiver. Can our advocates help McKelvey secure a refund for the cost of her ticket? The post A “gesture of goodwill” that took…
Yunnie Son’s mother sends $1,450 by Chase QuickPay to what she thought was her daughter’s account. When the money doesn’t arrive, Son turns to us for help. The post My mom used Chase QuickPay and accidentally sent $1,450 to a stranger appeared first on Elliott
It’s the complainers that make travelers such as Randall Kessler complain — specifically, the folks who shuffle around the airport waiting area, griping about something over which neither they nor their airline has any control. The post Boarding area no-nos: Bad behavior before takeoff appeared..
Glenn Montigny has $100 worth of gift cards to Carrabba’s Italian Grill, but the only one near him has closed. Can he transfer the balance to a gift card for another restaurant chain? The post The Carrabba’s Italian Grill closed in my area, so what can I do with this gift card
Adelyn Hernandez booked tickets for her sister-in-law and her nephew on Aeroméxico’s website.
When Edith Maas’ return flight from Tel Aviv was canceled by United Airlines, she took matters into her own hands: She booked new tickets on another airline. Unfortunately, this action cost her an additional $1,500, and she wants a refund