It’s been over two months since Rebecca Horowitz moved out of her apartment – but she’s still waiting for the management company to return her security deposit. Can our advocates turn up the heat and persuade the management company to come up with a check for Horowitz?
Kim and Joe Christiana were headed home to Baton Rouge, La., from their son’s wedding when they got an unexpected change in their itinerary. The post This passenger says she was involuntarily denied boarding — American Airlines disagrees appeared first on Elliott.
TSA agents are getting ruder, and it’s time to do something about it. So say an increasing number of air travelers, citing their own experiences of being harassed and harangued by the screeners who are supposed to be helping them. The post Treated badly by the TSA?
Nothing changes you like travel does. I know, because after 26 years of suburban stability, I recently sold my house, pulled up my stakes and hit the road.
Lisa Stewart’s parents abruptly end their trip to Israel after her mother’s stage 4 cancer diagnosis. Can they get a refund on the airline ticket change fees? The post Her trip is cut short by a cancer diagnosis, but what about these sky-high change fees?
When Kristina Aubert tries to check in for a flight, she finds that her name is misspelled on her air ticket, costing her a week of volunteering as a nurse in Kenya. Are her travel expenses gone forever?
Betsy Donley recommends travel insurance for all the reasons you’d imagine — and a few you might not.
American Airlines bumps Hadassah Bennett from a flight and compensates her with vouchers, which she redeems for another flight. But a chronic illness flares up and she is forced to cancel her flight. Can she persuade American to return her vouchers for her to use on a future flight?
I damaged my rental car from Enterprise when I hit a guardrail.
After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled because of a pilots’ strike, he’s downgraded to economy class. Why won’t El Al Israel Airlines refund the fee he paid for a better seat?
The final stage of our Silk Road trip felt like it was going to be a race to the finish, we would exit Asia by crossing the Dardanelles from Asian Turkey to European Turkey, enter the European Union as we crossed from Turkey into Bulgaria, then make a quick sprint to the finish line, Abingdon in England where MGs were made until 1980. That’s seven years after my MGB, Burgundy, rolled off the assembly line
Tim Murphy booked flights on Expedia for himself, his wife and their four children for an Italian vacation. A strike by French air traffic controllers threw a wrench in their plans. Now he wants to know if his missed connections are fixable
If you’re Janet Sternbach, yes, you can negotiate for more compensation following a flight delay. But, as she discovered, your airline might not give you as much as you want
When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again.
Join Vagabondish on Twitter and Facebook . We’re fresh back from our tour of Egypt with Lady Egypt Tours ! After two weeks in the country, talking with plenty of locals and doing way more research than I should have about our trip … here’s everything women (solo and otherwise) need to know — from clothing to customs to safety — for an unforgettable trip to the land of the Pharaohs. Kelsey standing outside Abu Simbel Solo Female Travelers: What to Pack for Egypt Clothing Egypt is more sand than streets, so you’ll want to pack for spending a week in the desert, even if you plan on being mostly in Cairo or any of the other cities
Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments. The post As airlines try to monetize seat assignments, are disabled passengers being left behind? appeared first on Elliott
When George Cole books a trip to Hawaii and then cancels, he is offered a travel credit to be used within one year. Then he tries to book his new vacation. Why is Travelocity insisting that he must negotiate with a Japanese affiliate of Expedia
We’re now at Day 52 of our Silk Road journey and en route through China we made some intriguing stops, here are a few from our arrival in China through to Day 29 of the trip. ◄ On Day 19, between Mengla near the Laotian border and Pu’er, famous for its tea, we visited the Xishuangbanna Botanic Gardens, the biggest botanic gardens in China
Airline travel can be stressful. You get to the airport hours before your flight, endure the security checks and then spend time trying to find a seat in the departure terminal. And you spend a small fortune on something that is alleged to be food
Booking an international flight on multiple airlines with separate itineraries can be risky. The potential for problems can far outweigh the savings. Elizabeth Marini found this out the hard way
Krisztina O’Reilly flew round-trip from Cleveland to Budapest, but she missed her connecting flight and had to pay $2,500 for a new ticket to get home.
For air travelers, the choice of economy class airline seat — window or aisle — is an enduring question, if not also a source of countless arguments. And for most of the year, it’s also a highly academic one, since planes are so overbooked that you’re lucky to get any seat.
Deanna Cotton is planning a trip to Israel soon. She wants to hedge her bets, and hopes travel insurance will help. The post What are the most common “special” circumstances and how does insurance handle them
When Wendy Osterweil receives a surprise bill for a traffic fine from Enterprise, she wonders if she’s being overcharged. Our advocates try to find out. The post These Enterprise traffic-ticket fees are too high! Can you help me lower them
Georgeanne Kojundic and her husband should have returned home early. But according to American Airlines, “the tower” at Chicago O’Hare Airport forced them to spend an extra night away from home.
Angela Younger had no idea if the Marriott property at which she recently stayed allowed pets. But her question was answered soon enough when the property became a real “animal house.” The post Hotels should “tell the truth” about pets. We can help with that appeared first on Elliott.
How should Americans travel abroad in the age of Donald Trump? No matter how you voted in the last election, the answer is the same: carefully
Forget the season of giving — it’s the season of returns that could really hurt your bottom line. The hyper-busy gift return period, typically the week after Christmas, is second only to Black Friday for foot traffic.
Sharon Lewis doesn’t think of herself as a deadbeat. She makes responsible financial decisions, which includes paying her credit card bill on time every month
When a cruise ship departed London without all the passengers’ luggage on board, some people waited and hoped that the cruise line and the airlines would work together to reunite them with their lost bags. The post An epic win on the high seas for self-advocacy appeared first on Elliott.