Author Archive for Ipetoxsed

How do you say “Oktoberfest” in Japanese?

If you’ve ever craved a German beer in Japan, you’re not alone. Thousands of others do, too, as I discovered on a recent trip to the island. The post How do you say “Oktoberfest” in Japanese?

WOW, where is my baggage fee refund?

Jacqueline Heller is bumped from a flight that’s overbooked, but she can’t get the airline to refund her baggage fee. Can our advocates help? The post WOW, where is my baggage fee refund?

Can you help my neighbor with this invalid United ticket?

When Silvania da Silva booked air tickets on United and Azul Linhas Aéreas Brasileiras through the online travel site OneTravel (a brand of Fareportal), she expected to be able to board her flights. But Azul denied her boarding, saying the fare hadn’t been paid — even though she had paid for her…

JustFly charged me $500 for seat assignments — after I paid for my tickets

When Anne Lederhos needed to purchase air tickets between Boston and Rapid City, S.D., she visited JustFly.com, made a reservation and paid $1,575 for tickets on American Airlines. But when she received her credit card bill, there was also a separate charge for $578, listed as “seat…

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The airline said it was a weather delay. This passenger thought otherwise.

Deborah Freedline’s flight was diverted to Pittsburgh because of bad weather at her original destination, New York City’s LaGuardia Airport. Pittsburgh’s a great city, but not where she’d planned to spend the night. The airline said it was due to a weather delay

An injury prevented me from taking my trip, but what is preventing Trip Mate from paying my claim?

Robert Hood and his wife were looking forward to their trip to Madagascar when a sudden injury made it necessary to forego the adventure. Luckily, Hood had purchased a comprehensive travel insurance policy from World Nomads to protect his $9,000 deposit on the trip.

Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees

When Mehmet Ertem’s favorite hotel was reflagged as a Hilton, it promised to be be better than ever. Instead, Ertem found a surprise on his bill — and it was anything but an improvement. The post Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees appeared first..