Author Archive for Ipetoxsed

Can you help my neighbor with this invalid United ticket?

When Silvania da Silva booked air tickets on United and Azul Linhas Aéreas Brasileiras through the online travel site OneTravel (a brand of Fareportal), she expected to be able to board her flights. But Azul denied her boarding, saying the fare hadn’t been paid — even though she had paid for her…

JustFly charged me $500 for seat assignments — after I paid for my tickets

When Anne Lederhos needed to purchase air tickets between Boston and Rapid City, S.D., she visited JustFly.com, made a reservation and paid $1,575 for tickets on American Airlines. But when she received her credit card bill, there was also a separate charge for $578, listed as “seat…

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The airline said it was a weather delay. This passenger thought otherwise.

Deborah Freedline’s flight was diverted to Pittsburgh because of bad weather at her original destination, New York City’s LaGuardia Airport. Pittsburgh’s a great city, but not where she’d planned to spend the night. The airline said it was due to a weather delay

An injury prevented me from taking my trip, but what is preventing Trip Mate from paying my claim?

Robert Hood and his wife were looking forward to their trip to Madagascar when a sudden injury made it necessary to forego the adventure. Luckily, Hood had purchased a comprehensive travel insurance policy from World Nomads to protect his $9,000 deposit on the trip.

Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees

When Mehmet Ertem’s favorite hotel was reflagged as a Hilton, it promised to be be better than ever. Instead, Ertem found a surprise on his bill — and it was anything but an improvement. The post Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees appeared first..

What are the best luggage valet services for cruise passengers?

Audrey Claxton and her husband are about to depart on a cruise to Hawaii. But like many cruise passengers, they find it a burden to schlep their bags from their home to the ship. The post What are the best luggage valet services for cruise passengers?

My flight was delayed, so I did a chargeback. Was I wrong?

If you have to ask if you were wrong, you already know that the answer is yes. This certainly was the case for Tiara Sampson — or it should have been. Sampson’s story should be a warning to all travelers: Expect, and be prepared for, the worst — including delays on all legs of a trip.

Help! My AT&T bill just increased $50. Is there a fix?

Bridges was one of many people who benefited by buying a bundle from the telecommunications company, which recently acquired DirecTV. It was a great deal, lowering his bill by $50 per month by adding a DirecTV satellite television package onto his existing AT&T phone and Internet service. But…