Author Archive for Ipetoxsed

Will Air Canada ever finish “reviewing” this lost baggage claim?

A piece of Zahid Mohammad’s baggage went missing on an Air Canada flight. Five months later, Air Canada still hasn’t found it — and its claims department is still “reviewing” his case. Nobody at Air Canada will tell Mohammad when or if the airline will resolve his claim.

Here’s what can happen when you use a site called FlyFirstClass.

Terry Duryea had used FlyFirstClass.com to buy discounted first-class tickets before, so he didn’t hesitate to buy tickets through the site for a trip from San Francisco to Helsinki. Maybe he should have hesitated. The post Here’s what can happen when you use a site called FlyFirstClass…

Kiribati Missing Ship – 50 People, was there a A$369 EPIRB?

On January 18 a 17.5 metre catamaran ferry with 50 people on board set out from the Kiribati island of Nonouti on a two-day, 240km trip to the main island of the nation, South Tarawa. It never arrived and a New Zealand Air Force Orion aircraft has been sent to search for it.

How do you say “Oktoberfest” in Japanese?

If you’ve ever craved a German beer in Japan, you’re not alone. Thousands of others do, too, as I discovered on a recent trip to the island. The post How do you say “Oktoberfest” in Japanese?

WOW, where is my baggage fee refund?

Jacqueline Heller is bumped from a flight that’s overbooked, but she can’t get the airline to refund her baggage fee. Can our advocates help? The post WOW, where is my baggage fee refund?

Can you help my neighbor with this invalid United ticket?

When Silvania da Silva booked air tickets on United and Azul Linhas Aéreas Brasileiras through the online travel site OneTravel (a brand of Fareportal), she expected to be able to board her flights. But Azul denied her boarding, saying the fare hadn’t been paid — even though she had paid for her…

JustFly charged me $500 for seat assignments — after I paid for my tickets

When Anne Lederhos needed to purchase air tickets between Boston and Rapid City, S.D., she visited JustFly.com, made a reservation and paid $1,575 for tickets on American Airlines. But when she received her credit card bill, there was also a separate charge for $578, listed as “seat…

Did you know?

If you’re a regular reader of this site, you probably think you know a lot about the advocacy work we do here every day.

The airline said it was a weather delay. This passenger thought otherwise.

Deborah Freedline’s flight was diverted to Pittsburgh because of bad weather at her original destination, New York City’s LaGuardia Airport. Pittsburgh’s a great city, but not where she’d planned to spend the night. The airline said it was due to a weather delay