Jennifer Chropkowski sees a fabulous deal on two cases of cat food at Walmart.com and places an order.
When Carol Majewski plunks down $16,000 on a polar bear photography trip, she expects to come home with an abundance of pictures of these rare animals. So now that she has returned from this excursion, why is her photo album of “The King of the Arctic” virtually empty
From the window of my room, I can see Colorado’s snow-covered Elk Mountains against a perfectly blue sky this morning. I’m lucky to be here for a few days with my kids before we head back to the city.
If you thought 2017 was a challenging year for airline passengers, just wait until you see what’s ahead. The post A survival guide to air travel in 2018 appeared first on Elliott.
Alex Tarce has successfully used Airbnb in the past, so he isn’t expecting any problems when he walks into the lobby of his most recent rental in Tokyo. But then the host tells him to sneak in behind the doorman’s back.
Unless you read the federal register for fun, you probably missed the Oct. 2 regulatory review by the Department of Transportation
Kellie McIntyre didn’t buy travel insurance for her African safari in the summer of 2016. She wishes she had. The post Warning: Don’t rely on a free trip insurance policy for a journey to Africa appeared first on Elliott
The Lonely Planet Myanmar guide suggests that ‘it can feel soulless – Canberra meets Brasilia with a peculiar Orwellian twist.’ I’ve not been to Brasilia, but that’s very unfair to Canberra.
Although Peggy Kroll does not authorize automatic toll payment service on her Budget rental, she is charged a “convenience fee” by Budget for E-ZPass service in New York and New Jersey. Can our advocates persuade Budget to reverse the fee
When Robert Williams cancels his reservation at a Sleep Inn through Travelocity, he receives a verification — but no money.
After Inbal Graham’s flight to Oslo is canceled, her airline offers two difficult choices: either a flight one week later or a full refund. Isn’t there a door number three? The post Italy vacation is in limbo after Norwegian cancels flight appeared first on Elliott
Julie Faro’s Frigidaire washing machine is broken. With two kids and twins due any day, she needs it fixed — pronto
When John Dignam and his daughter accept a voluntary bump from their Spirit Airlines flight, they are pleased to receive two free round-trip vouchers as compensation. But the surprise comes when he tries to apply them to a new trip. Could they really only be worth $12 each
Somewhere along the Kenya-Tanzania border, 8,000 miles and eight time zones from home, I got the news no traveler wants to hear: My email account had been compromised.
Bad things can happen to good places.
When Keith Montgomery went to pick up his rental car in Fort Lauderdale, Fla., he had his driver’s license handy. But the rental car facility refused to rent him the car for which he’d prepaid, and forced him to pay for a new rental car. That’s because Montgomery is a dual U.S.-U.K
About halfway through a recent overnight flight from Los Angeles to New York, a call went out on the PA: Is there a doctor on board?
Oh you’re ‘climbing the wall’ – fan qiang – the Chinese journalist commented. I was indeed, I was using a VPN – Virtual Private Network – to ‘climb over the Great Firewall of China.’ China is the most notorious of the countries in the world which spend a great deal of time and energy preventing their citizens from seeing things they shouldn’t on the internet.
First, Michele Matarese’s flight was canceled. Then it was delayed for for two days.
Maybe Léo Siqueira should write for our site. He’s used to not getting paid for his work.
These are challenging times to be a customer. The post Who will protect you
Join Vagabondish on Twitter and Facebook .
Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money? The post Dollar said I was a ‘no-show’ and took my money appeared first on Elliott.
One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation? The post Persistence pays off for this Aer Lingus delay appeared first on Elliott.
Gerald Golden upgrades to an iPhone 7, with the promise that it will be “free.” It’s not.
When Barbara Leary went through the full-body scanner at Manchester-Boston Regional Airport recently, her hip replacements set off the alarm. She was directed to another line, where she underwent a physical search by a Transportation Security Administration agent. The post The TSA’s new pat-downs…
If the recent news from Washington isn’t a little unsettling, maybe you should look again. A new administration has brought some unconventional thinking to the Oval Office, and the repercussions could be felt for years by American consumers. The post In the Age of Laissez Faire regulation, the…
oyce Kosofsky was in Nairobi visiting her daughter when she received the tragic news that her mother had died back in Boston, 7,000 miles away. The post Bereavement fares have been laid to rest. Our condolences.
American travelers fear they’ll be left to fend for themselves when they hit the road this year — and for good reason. The post Will consumer-friendly initiatives fizzle under Trump?
Jason Clements and his new wife planned the perfect honeymoon in Ireland, including tickets from Phoenix to Dublin via Philadelphia on American Airlines and British Airways, purchased through the online travel site CheapOair (a brand of Fareportal). They even purchased trip protection insurance….