When Perry Capurro rented a car from Hertz in Harrisburg, Pa., he got an early surprise: a required $200 “authorization” on the reservation. “They were difficult to deal with the whole time, and they do not release the hold until midnight,” he says. So what’s with the “hold”
Elgy Gillespie was on her way to the airport when she lost her passport. Having read an article about such situations, she was confident that she could talk her way onboard her international flight without it
TAR Airlines offers Michael Fried a refund or a generous credit after it cancels his friend’s flight. Why won’t it do what it promised? The post Hey TAR Airlines, where’s my ticket refund?
Surviving long-haul flights wasn’t Akshay Nanavati’s top concern as a Marine. Nanavati, who served as a communication liaison in Iraq, worried more about what would happen after the 15-hour trip from San Diego to Baghdad. The post How to survive a marathon flight appeared first on Elliott.
Harvey. Irma. Maria
Kelly Thomas receives a hard-to-believe offer from Booking.com.
I played a small part in Lonely Planet’s new Epic Drives of the World book, each chapter features a longer report on one ‘epic drive’ and three smaller features on related drives. ▲ The shattered tyre is a reminder of what can happen if you don’t take care of them when you’re driving the Gibb River Road.
What if your vacation never ended? That’s a serious — and timely — question. It’s the peak of the summer travel season, and if you’re at the beach right now, you’re probably reading this and thinking, “I don’t have enough vacation time.”
If you’ve ever left for your summer vacation silently hoping your house would still be there — and in good working order — when you returned, you’re not alone.
Green may not be the most fashionable color this spring, considering the recent policy shift in Washington on climate change.
Shelley Benjamin thought she’d paid $99 for an aisle seat reservation on a Swiss flight to Zürich. But then she tried to find room for her baby.
If Chris Sigmund could flop on his Living Spaces couch in frustration, he’d do that.
When Ericka Wilson and her sister plan a girls’ getaway to San Juan, they aren’t expecting grand luxury at their Airbnb rental — but they do expect to be able to lock the front door. Now they want a refund after their three-hour stay
Like its painted desert landscapes, New Mexico is always different, always mysterious.
When Joel Brown checks into his Airbnb rental, he quickly finds he needs to check out. When the host puts him in an alternative accommodation, it isn’t suitable
Kathleen Mastergeorge says that she and her husband were “harassed” and “bullied” off their American Airlines flight by the lead flight attendant. She wants compensation for the cost of the flight.
After a bungled order, Dell promises Mark Chmielewski a $50 coupon with no expiration date. So why did his coupon just expire? The post Dell’s coupons expire, even when they don’t say it appeared first on Elliott
When Scott Cady tries to invoke Abt Electronics’ “100 percent” satisfaction guarantee, he’s hit with a $135 shipping fee. Does he really have to pay to return the appliance? The post Not “100 percent satisfied” with my new dishwasher
When Doreen Hogle and her husband are forced to cancel their trip to Italy, Expedia offers them credit for their Alitalia air tickets, which expires on a specified date. But that date is coming up, and the Hogles haven’t been able to use the credits to rebook the trip through Expedia. Can our..
Charles Brown and his partner booked a villa in St.
Join Vagabondish on Twitter and Facebook . We watched mesmerized and shivering, just off the side of an empty two-lane road as three moose grazed lazily alongside a herd a hundred or so bison
When Gurvinder Sandhu bought airline tickets for himself and his girlfriend, Veerpal Kaur Sidhu, for a trip from Toronto to Melbourne, Australia, via Houston and Auckland, New Zealand, it didn’t occur to him to ask about the paperwork they would need to travel.
It’s a great time to break free from the tyranny of your mobile operating system. But which one
When things go wrong with an online travel agency — and they often do — we assume it’s the result of incompetence.
If your New Year’s resolution includes a financial tune-up, then you’re probably about to pull your “free” credit report.
Once a month, I feature your best comments in a post. We could do that today
Ask Richard Brigleb about gift cards, and he’ll tell you about the $200 worth of plastic for a wine store and local restaurant he just found in his kitchen drawer. The post Are gift cards better for you — or better for the business? appeared first on Elliott
When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise. “I was being charged another $19 for Showtime,” says Kukla, a retired grocery store worker from Lansdale, Pa. “We never ordered Showtime.” Kukla isn’t alone.
Olivier Coispeau booked a one-night stay on Priceline.com at the Holiday Inn Garden Court A1 Sandy-Bedford, near Cambridge, England. But when he and his family arrived at the hotel, they were in for a surprise. The post Priceline tells a half-truth, then tap dances around it appeared first on…
I’ve always said the best cases are the ones where consumers fix their problem themselves, and that’s especially true for Jeff Smith. The post How one “disappointed” Dish customer fixed his own problem (and you can, too) appeared first on Elliott.