When Robert Ortega and his wife traveled to Turkey, they took the Louis Vuitton luggage their children gave them as a 50th anniversary present. American broke a suitcase, and then refused to pay the full cost of repair. The post American Airlines broke our bag — then shorted us on..
“Any update?” The post The five stages of consumer rejection appeared first on Elliott.
Except that millions of Americans are second guessing their decision to bank with Wells Fargo, not much has changed since the Consumer Financial Protection Bureau announced the massive fake accounts scam perpetrated by Wells Fargo on its own customers. Predictably, a few proposed class action…
Thank you, David Books. The post These reader comments made my day, but here’s why I’ll never answer them appeared first on Elliott.
Marcie Derosas’s hotel problem was solved within minutes of contacting me.
Joseph DeRanieri needs our help getting 50,000 frequent flier miles credited to his AAdvantage account. The post Why changing the way you think about frequent flier programs will help you appeared first on Elliott