Bill Foy’s gift cards don’t work. Why isn’t Adorama listening to him?
Sofia Porter-Castro contacted our advocates with an awful travel story. We’d love to be able to help her out. But unfortunately for Porter-Castro, we can’t – because her situation is the result of a weather-related delay.
Kirk Miller’s case against Samsung is compelling. It involves a badly botched repair and a corporation that went into “quiet” mode, as companies do all too well.
Sherrie Peters’ case makes me uncomfortable, and not just because it involves bedbugs. The post The half-truths in this bedbugs case really bite appeared first on Elliott.
Chen Cheng books Air Canada tickets for his girlfriend and himself, but cancels them within 24 hours. Air Canada refuses to cancel the tickets because of an exception to the 24-hour rule. Since when is the 24-hour reservation requirement limited by an exception?
When a tenant in Pamela Johnston’s New Jersey building needed a new washer and dryer, Johnston called American Home Shield, the company that provides the home warranty on the unit. Multiple contractor visits, dozens of hours on hold, three broken appliances, one broken pipe, and one police visit…