What’s this offer of “Dermallo” from the Delta.com site? Pat Morin wants to know
Like many travelers, Roger Anstey isn’t happy with his recent experience with American Airlines. He made that extremely clear in his request for our advocates’ assistance and in his correspondence with American’s executives.
When Samantha Armstrong sees a $250 charge on her hotel bill, she’s told it’s because she smoked in her room. Just one small problem: Armstrong doesn’t smoke. The post There’s no smoke in my hotel room, so what’s this $250 charge
When Diana Lee Craig cast off on the Oceania Riviera’s 10-day Eastern Caribbean cruise, there were no surprises.
Brenda Romanos’ situation is a particularly painful one. Not only was she the victim of a “sign here” car rental scam, but she doesn’t have the evidence to fight it – and neither do we.
Cynthia Scott’s walls are damaged by a Sears contractor when it removes her refrigerator. Now, neither the contractor nor Sears is willing to repair the damage. Is she stuck with the bill?