You may have heard the idiomatic expression, “barking up the wrong tree.” That gives you an idea of the problem Gail Mayer faced as she waged an unsuccessful fight with the insurance company Trip Mate, over recovering her lost airline tickets.
After American Airlines cancels Susan Cohen’s flight, it refunds only half her ticket. The reason?
When Alex Avila agrees to be voluntarily bumped from his Spirit Airlines flight, he is happy to receive travel vouchers that will allow him to visit his father before his dad’s upcoming deployment. But will he be able to use his vouchers on the dates he needs?
Dorothy Lathan’s dishwasher is a lemon — or is it? Our team of advocates looks into the matter and makes a startling discovery.
If you’ve ever been on an airplane, you’re familiar with the “fasten seatbelt” sign and repeated reminders from the flight crew to keep your seatbelts fastened.
When Silvania da Silva booked air tickets on United and Azul Linhas Aéreas Brasileiras through the online travel site OneTravel (a brand of Fareportal), she expected to be able to board her flights. But Azul denied her boarding, saying the fare hadn’t been paid — even though she had paid for her…